Question 1

Do you repair both iPhones and Android phones?

Accepted Answer

Yes, we work on all major brands including Apple, Samsung, Google, Huawei, OnePlus, and more. From screen and battery replacements to charging ports, most phone repairs are done the same day.

Question 2

My phone won’t turn on or charge — can it be fixed?

Accepted Answer

In most cases, yes! Our technicians are trained in board-level and microsoldering repairs, so we can revive devices with no power, liquid damage, or internal faults that other shops might consider unrepairable.

Question 3

What type of parts do you use — are they original?

Accepted Answer

We only use high-quality, tested parts. For Apple devices, we use OEM-grade or premium aftermarket components, and for Android devices, we match manufacturer-approved standards. All parts are covered under warranty.

Question 4

My laptop won’t power on — can you help?

Accepted Answer

Yes. We repair motherboard issues, power faults, SSD failures, and RAM problems. We diagnose the fault first, provide a clear explanation, and give a no-obligation repair quote.

Question 5

Can you upgrade my laptop instead of replacing it?

Accepted Answer

Absolutely! We can upgrade RAM, install SSDs, replace batteries, or improve cooling systems. Upgrades are often a cost-effective alternative to buying a new device and can extend its lifespan.

Question 6

My computer is slow and overheating — what can be done?

Accepted Answer

We can clean cooling fans, replace thermal paste, and upgrade storage to speed up your system. A full service often makes older laptops or PCs feel like new again.

Question 7

Do you need my passwords or login details to repair the device?

Accepted Answer

Sometimes, temporary access is needed to test functions like Wi-Fi, camera, or apps. You can unlock the device yourself if you prefer. We always keep your data safe and confidential.

Question 8

Can you recover files from a damaged laptop or phone?

Accepted Answer

Yes, we offer data recovery from phones, laptops, USBs, and external drives. Even if the device won’t power on, we do our best to retrieve important files safely.

Question 9

Do you build custom gaming or office PCs?

Accepted Answer

Yes! We design custom-built PCs for gaming, content creation, or office work. We guide you through component selection, assembly, and performance optimization.

Question 10

Do you provide ongoing tech support or maintenance?

Accepted Answer

Yes. We offer remote support, software troubleshooting, and system tune-ups to keep devices running smoothly and help prevent future issues.

Question 11

Do you offer a “no fix, no fee” policy?

Accepted Answer

Yes! If we can’t fix your device, you won’t pay anything. This policy gives customers confidence that we only charge for successful repairs.

Question 12

Is my data safe during repair?

Accepted Answer

Absolutely. We treat all data as confidential. Devices are handled securely, and we take every precaution to protect your personal files and information.

Question 13

How long do repairs usually take?

Accepted Answer

Repair times vary depending on the device and issue. Most phone repairs are same-day, while laptop or motherboard repairs can take 1–3 working days. We keep you updated at every stage.

Question 14

Do your repairs come with a warranty?

Accepted Answer

Yes. All repairs include a parts and labour warranty. If the same issue reoccurs during the warranty period, we’ll inspect and fix it free of charge.

Frequently Asked Questions

Phone & Tablet Repairs

Laptop & Computer Repairs

Custom PCs & Tech Support

General Information

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